
Guest Services
Frequently Asked Questions
1. What items are not permitted inside the Fairgrounds?
2. How can I arrange dinning reservations at a restaurant at the L.A. County Fair?
3. Where do I find L.A. County Fair characters on grounds?
4. What are the admission prices for the L.A. County Fair?
6. What are L.A. County Fair hours?
8. Do you rent wheelchairs or strollers?
9. Do you have pet accommodations?
10. How do I find something I've lost at the Fair?
11. How do I apply for a job at the Fair?
12. Are there ATM’s at the Fair?
13. What do I do if I have car trouble at the Fair?
14. Are there diaper changing stations available?
15. What items are offered free of charge?
16. Do you accommodate people who are disabled?
17. Where can I purchase disposable cameras or sunscreen?
18. Are security personnel available in case of an emergency?
19. Where can I find a first aid station?
21. Is there public transit available to the Fair?
22. Are there trams available for Guests?
23. Who do I ask for help while I’m at the Fair?
24. How do I find attractions around the Fair?
25. Are there discounts available for the fair?
1. What items are not permitted inside the Fairgrounds?
Guests may not bring glass containers, cans or alcohol into the Fairgrounds. Large coolers are not permitted.
Refer to our Code of Conduct for a list of items that are allowed.
2. How can I arrange dining reservations at a restaurant at the L.A. County Fair?
For dining reservations at Top of the Park and/or Grandstand Entertainment, contact (909) 865-4120 and leave a message.
3. Where do I find L.A. County Fair characters on grounds?
You can meet Thummer, Daisy and Lily in their homes at FairView Farms. See schedule below.
Scheduled Appearances:
Saturdays, Sundays & Labor Day; 12 - 9 p.m.
Wednesdays-Fridays; 5 - 9 p.m.
*Schedule subject to change
4. What are the admission prices for the L.A. County Fair?
Weekdays
Ages 13+ (weekdays) $12
Ages 6 -12 (weekdays) $7
Ages 60+ (weekdays) $9 Ages 60+ Senior Wednesdays $6
Ages 5 and younger (every day) Free
Weekends
Ages 13+ (weekends) $17
Ages 6-12 (weekends) $12
Ages 60+ (weekends) $14
Ages 5 and younger (every day) Free
Group Sales, ages 13+ (20 or more adults) $10
Group Sales, ages 6-12 (20 or more) $6
Group Sales, ages 60+ (20 or more, Wed. only) $5
For Group Sales, please contact (909) 865-4051
6. What are L.A. County Fair hours?
Hours
Friday (Opening Day) 3 p.m. -
Saturday (Labor Day Weekend)10 a.m. - midnight
Sunday (Labor Day Weekend) 10 a.m. - midnight
Monday (Labor Day Weekend 10 a.m. - 10 p.m.
Wednesdays noon - 10 p.m.
Thursdays noon - 11 p.m.
Fridays noon - midnight
Saturdays 10 a.m. - midnight
Sundays 10 a.m. - 10 p.m.
7. Do you have lockers?
Yes. Clothing, strollers and small items may be left at the Pomona Kiwanis check stand, located in Building #4. Lockers are also available at Blue and Yellow Gates. Coin lockers are available for $1
Reservation
8. Do you rent wheelchairs or strollers?
Wheelchairs and strollers are available for rent at Green, Blue and Yellow gates. Wheelchairs are $15, wagons are $15 and strollers $10 per day. Electric scooters are available for $50. Electric scooters are $35 after 6 p.m. Coin lockers at Yellow and Green Gates are available for $1. Click here to reserve online.
9. Do you have pet accommodations?
The L.A. County Fair does not permit pets. Service dogs are allowed. For further information or questions, please contact L.A. County Fair Guest Services at (909) 623-3111.
10. How do I find something I've lost at the Fair?
Lost and found is located in the police office in the security building near the main carnival entrance. The office can be reached at (909) 623-3111, ext. 5389. Items unclaimed after Oct. 3 will be taken to the Pomona Police Department at 490 W. Mission Blvd.
11. How do I apply for a job at the Fair?
The L.A. County Fair is always looking for enthusiastic and qualified applicants. All applicants must be at least 17 years old .
For hourly positions, please refer to our Fairplex Careers site.
For salaried and professional positions, please visit our Fairplex Careers site.
12. Are there ATMs at the Fair?
Yes. Several ATMs are located throughout the grounds including at Yellow, Blue and Red Gates, carnivals, inside Fairplex building 4, inside the grandstand, on Broadway, Palm and other selected areas.
13. What do I do if I have car trouble at the Fair?
The Auto Club of Southern California (AAA) provides complimentary service vehicles in parking lots outside the Fair's Yellow and Blue gates to assist motorists with car troubles. Service vehicles are available from mid-afternoon until one hour after the Fair closes and may be reached by calling (909) 623-3111.
14. Are there diaper changing stations available?
Diaper changing areas are located in Buildings 4, 5, 6, 7, 8, 9, Flower & Garden Pavilion and Tapestry.
15. What items are offered free of charge?
Food and beverage concessionaires provide free 5 oz. cups of drinking water upon request. Some commercial exhibitors provide carrying bags and other promotional items free upon request. Rest stops and seating areas are located throughout the grounds.
16. Do you accommodate people who are disabled?
Accommodations have been made on the grounds, in buildings, at concession stands, the grandstand, and restrooms to accommodate individuals with disabilities. Accessible parking is available in all public lots. Special needs should be called to the attention of security or guest services personnel.
Carts will patrol the Fairplex accessible parking areas outside the Yellow Gate and will transport people with mobility impairments to the entrance gates from parking lots on Opening Day and Saturdays and Sundays. Service is provided by Special Courtesy Transport.
17. Where can I purchase disposable cameras or sunscreen?
Disposable cameras and other items, including aspirin, sunscreen and a variety of baby items, may be purchased at various L.A. County Fair Official Merchandise booths around the grounds.
18. Are security personnel available in case of an emergency?
The Pomona Police Department and the Los Angeles County Fire Department maintain substations on the grounds throughout the Fair. All emergency concerns should be directed to security or guest services personnel. Security personnel are on duty 24 hours a day during the Fair, both on the grounds and in the security office, located near the Yellow Gate entrance. Fair security phone numbers are (909) 865-4350 and (909) 865-4600 (Gate 1).
Trained personnel are on duty daily from the Fair's opening time until one hour after closing to assist children who are separated from their parents. Parents are encouraged to seek assistance from security or guest services personnel immediately upon discovering their child has been separated from their group, or they may visit the lost children's center located inside the First Aid building. Children should be reminded of the color of the gate they entered and made aware of guest service centers. Families should make preparations for what to do or where to meet if they are separated. The Lost Children’s Center is open daily and located in the First Aid building on Birch (909) 865-4125.
19. Where can I find a first aid station?
A first aid dispensary is located on Broadway, near Building 9. The office can be reached at (909) 865-4370.
Aug. 31 - Sept. 2: 9 a.m. - 8 p.m.
Sept. 3 - Oct. 2:
Sun-Thurs. 10 a.m. - midnight
Fri. & Sat. 9 a.m. - 1 a.m.
Oct. 3 9 a.m. - 6 p.m.
20. Do you offer lodging?
Yes. Fairplex KOA RV Park and the Sheraton Fairplex hotel are just a few steps away from the grounds.
Fairplex KOA RV Park is the perfect escape to a safe and serene camping environment. Seat against the backdrop of the majestic San Gabriel Mountains, this popular, 12-acre vacation spot is available during the L.A. County Fair.
Fairplex KOA RV Park
Phone: (909) 593-8915
Reservations: (888) KOA-4230
Make Reservations On-Line
2200 N. White Ave.
Pomona, CA 91768
Sheraton Fairplex
The Sheraton Fairplex is situated at the 543-acre Fairplex Exposition Complex, home to the Los Angeles County Fair. For Reservations only please call 1-800-722-4055 or (909) 622-2220.
601 W. McKinley Ave.
Pomona, CA 91768
34°04'N 117°45'
21. Is there public transit available to the Fair?
Yes. Foothill Transit and Metrolink offer public transportation to and from the Fairgrounds.
For information call (626) 967-3147 or visit foothilltransit.org
Metrolink offers special service to and from the Fair, stopping at the Fairplex platform located between Fairplex Drive and Arrow Highway near Pomona Raceway. The service runs between San Bernardino and Los Angeles Union Station, stopping multiple times at the Fair. Fairplex provides transportation between the Fairplex Metrolink station and the Yellow Gate entrance. For station locations call (800) 371-LINK, or visit Metrolink's Web site at metrolinktrains.com.Click here for schedule. Schedules and information are also available at Fair guest service centers.
Taxi Cabs
A Yellow Cab stop is located outside Green Gate, where there is a 24-hour courtesy phone to the Yellow Cab dispatcher.
22. Are there trams available for Guests?
Trams and trolleys are available in parking lots for guest transportation at no charge. Trams outside the gates provide transportation to and from the admission gates and parking lots. A Shopping Place Express Shuttle will be available to transport guests from Yellow Gate to the Shopping Place. Trams operate one hour after the Fair closes. Shipping Place Express Shuttle presented by Jeffrey Scott Fine Magnetics.
23. Who do I ask for help while I’m at the Fair?
Guest services representatives are on duty during Fair hours at booths around the grounds to respond to Fairguests needs, questions, comments, concerns or problems. Centers are located at Blue and Yellow gates and Outdoor Living (formerly Clock Tower). Guest Services representatives can be found daily at Guest Services Booths throughout the Fairgrounds.
24. How do I find attractions around the Fair?
Maps of the grounds may be obtained at Guest Service Centers (information booths). Maps are included in the Daily Fun Guides and are posted at several locations on the grounds. Guest service personnel will provide directions to locations on the grounds.
25. Are there discounts available for the Fair?
Yes, there are many discounts and promotions that you can take advantage of. Please go to promotions and discounts page
Other usefull information:
Freeway Sign
The electronic Fairplex message center located along the San Bernardino Freeway is used for informational and promotional purposes for Fairplex and its events and businesses, as well as select messages from the City of Pomona. Electronic messages are not for use by outside or unrelated organizations. Sponsorship panels below the message area are available for lease by calling (909) 865-4042.
Micro Radio
Daily updates about activities at Fairplex may be heard within a three-mile radius of Fairplex on 1570-AM. The station is advertised on the Fairplex electronic freeway sign. Package Deliveries
Packages delivered to Fairplex are received through Gate 5 on White Avenue and are available for customer pick-up. Call Receiving/Delivery supervisor to make arrangements, (909) 623-3111 ext. 5164.
Mail and packages can be sent from Fairplex through the U.S. Post Office satellite location in Fairplex 4 at the Sycamore center doors. Packages delivered to Fairplex are received through Gate 5 on White Avenue.
Programs
The official commemorative Fair program with daily schedules of events is available free of charge at guest service centers. A map of the grounds and highlights of Fair activities are included. Programs are also available by mail. Daily schedule information is available in alternate formats upon request. Address requests to the Fairplex Communications department, P.O. Box 2250, Pomona, CA 91769.
Public Address System
The "Voice of the Fair" is used for informational and emergency purposes only. The P.A. system cannot be used by the public to page lost people. Emergencies should be reported to security: (909) 865-4350.
School Program (FairKids Field Trip Program)
All schools in Los Angeles, Orange, San Bernardino and Riverside counties are invited to participate in the FairKids Discovery Club. School groups go on a self-guided tour of designated educational areas of the Fair. Reservations are required. The schools program is on weekdays only.
Seniors
Seniors, ages 60 and older, can purchase Fair tickets for $14 on weekends, $9 on weekdays and for just $6 on Wednesdays, which are Senior Wednesdays.
Speakers Bureau
Speakers from Fairplex are available to address groups about the L.A. County Fair, the Sheraton Suites Fairplex Hotel and the many shows and events happening at Fairplex throughout the year. Speakers are available free of charge for appearances to such groups as schools, churches, clubs, civic or community organizations, hospitals, companies or media interviews. The employees or representatives who make up the speakers bureau come from every area of the organization. Requests for speakers should be directed to (909) 865-4262.
Telephone Information
Pre-recorded information about the Fair and all events and services at Fairplex is available by calling a dedicated 24-hour information phone line. All information has been recorded in both English and Spanish. General Fair information, as well as information about horse racing at Fairplex Park, other events at Fairplex, inter-track wagering, the Sheraton Suites Fairplex hotel, directions to Fairplex and how to subscribe to the monthly Fairplex calendar of events, is offered. The English information telephone number is (909) 865-4298 and the Spanish language number is (909) 865-4299. For further information, call Fairplex at (909) 623-3111.





